Send in your question to the Aydin Displays support team. We reply within 1-2 business days.
The support team will contact you. You may be asked to fill-out an RMA form.
You will either send the product in OR we will walk you through the steps to fix the issue.
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To return a product, you must contact the Aydin support team and begin the return request process. Please use our general support contact form to start the process.
All available drawings can be accessed by going to the Downloads page and searching for your product.
Alternatively, you can also check if the drawing is available online by navigating to the product page and checking under the download tab.
All available drivers can be accessed by navigating to the Downloads page and searching for your product.
You can search via the search input field or by clicking on “drivers” and selecting the product category that applies to you.
We can appreciate you want to talk to a human right away. We can be reached at the following numbers (within business operation hours: Monday-Friday, 8:30AM – 4:30PM EST)
Fax Local: 610-404-8190
The support team will assess your initial request, and provide a timeline. The timeline for this is 1-2 business days. Click here to email support.
Dependent on the assessment, you will be asked to either fill-out an RMA form and be supplied with an address to send your item to, or you will be provided with support over email/phone to help you with your issue.
We stand behind our products, and support our customers
We recently had a keyboard/display go bad on us under the warranty period(two year warranty, very nice!). It was repaired and returned to us free of charge. A true measure of a vendors quality for us is not when things go right, but how things are handled when they go wrong. Thanks again for the quality repair and great customer service.
J. Dixon | SEAKR Engineering
I have been very pleased with the products and support I have received from Stealth and have recommended/suggested Stealth as a source for several fellow engineers.
S. Bourland | Southwest Research Institute
Although your prices are a bit high, I’ve got no complaint with the products, and I do think they are worth the extra $$, especially when you factor in the excellent tech support!
The return address will be provided to you once you fill out/send-in the RMA form.
The standard is 1-2 business days (exclusive of weekends and holidays). The majority of emails are answered within 24 hours (during standard business hours of operation).
Our Return & Repair policy can be found here with more details on how to return products, shipping info and out of warranty repair services.
Aydin Displays Terms & Conditions and all related documents can be found here.
The Downloads page will provide you with access to:
This is a great space to find the necessary software/info to maintain your unit.
We make every effort to ensure product life cycles exist for as many years as possible.
As we iterate and innovate, we discontinue some products. This page will help you find a direct replacement or functional equivalent model.
The Aydin support team is ready to help and support your needs.
It is further supported by our production team, which has a combined 73 years + of experience with Aydin products.
When you are not chatting to one of the team-members over the phone, you can find them smiling and finding ways to help you via email/website.