Skip to content
Our Products
For more than 50 years, Aydin Displays has designed and built ruggedized displays
to meet your most critical mil spec environments in airborne, shipboard, and ground mobile markets.
Learn More
Our Services
Aydin Displays begins every relationship by understanding that your needs are unique.
We provide you with exceptional service, performance, and options – to fit your personalized needs.
Learn More
About Us
Aydin Displays is an American manufacturer of Ruggedized Displays
for the Defense market located in Birdsboro, PA.
Learn More
Support
The Aydin support team is ready to help and support your needs.
It is further supported by our production team, which has a combined
73 years + of experience with Aydin products.
Learn More

WE WOULD LOVE TO HEAR FROM YOU

Contact Us

Location / Facility

Learn More

Social Media

Warranty Policy

Warranty Policy

Warranty Policy

The Aydin Displays Warranty Policy also available as a PDF download.

Prior to contacting the Customer Service Department, please have the following product details readily available in order to receive an authorized RMA number (as detailed in our Return & Repair Policy):

  • Aydin Part #
  • Aydin Product Serial # (located on label on the back of product)
  • Detailed description of failure or issue
  • Bill To / Ship To Addresses
  • Contact Name for future reference
  • Telephone Number
  • Email Address (if available)

Please note: ALL products being returned for repairs (both warranty and non-warranty) must receive an authorized RMA number PRIOR to being shipped back to Aydin. This RMA number must be referenced on all inquiries, shipping documents, carton labels, and / or purchase orders.

In-Warranty Repairs

If the product is under warranty, Aydin Displays will repair or replace the unit, at our discretion, at no charge to the customer.

  • The standard turnaround time, after receipt of unit, is approximately 50 days.

All repairs (covered under the evaluation stemming from the original RMA) are guaranteed for 90 days after the date of shipment back to the customer, or the remainder of the original warranty, whichever is the most beneficial.

Out-of-Warranty Repairs

If the product is no longer under warranty (as listed above), Aydin Displays will perform an evaluation and provide an estimate for the repair costs to the customer, within 7 – 10 business days of the receipt of the unit.

Upon customer approval of the repair costs, Aydin Displays will proceed with the repairs.

  • The standard turnaround time, after receipt of the quote approval, is approximately 45 days.

All repairs (covered under the evaluation stemming from the original RMA) are guaranteed for 90 days after the date of shipment back to the customer, or the remainder of the original warranty, whichever is the most beneficial.

More Information

For more information regarding returns & repairs (both warranty and non-warranty), please see the Aydin Displays Return & Repair Policy for detailed instructions.

For customer service & sales support, please feel free to email customer.service@aydindisplays.com or call (610) 404-5351.